The remotes
Each box has its own remote. The Z12 Pro remote speaks Bluetooth and understands your voice; the Z10's IR1 is a universal infrared remote that learns your TV's keys.
IR1 universal remote
The Z10's IR1 universal remote works over infrared straight out of the box. To run your TV as well, its TV keys learn the signals of your TV's own remote.
- IR1 universal infrared remote
- Learning TV keys
- No pairing needed
$30
Questions
I lost my remote. What now?
Order the one for your model in the shop. The Z12 Pro remote pairs over Bluetooth; the Z10's IR1 universal remote is infrared and needs no pairing.
Can the remote control my TV?
Yes. The Z10's IR1 universal remote learns your TV's commands with its TV keys, and the Z12 Pro remote controls your TV with universal infrared.
Z10 or Z12 Pro: which one?
Take the Z12 Pro if your TV is wired to the router, if you want more room for apps or if you want the voice remote. The Z10 is plenty for watching over Wi-Fi on a tighter budget.